Les Gold is the patriarch of the family behind American Jewelry & Loan in Detroit. In a quote from his autobiographical book of business wisdom, he says "I am lucky enough to have an unusual job. As a pawnbroker, my business goes in so many directions, there’s no such thing as a typical day at work. One day, I might be taking in a 1965 Bentley in pawn. The next I might be running out into the street after someone who’s just lifted a gold chain. Dealing with the unexpected is one of the reasons I became a pawnbroker-- and learning to love the craziness is one of the reasons I’m so good at it."